Privacy policy
Privacy Policy
Last Updated: August 31, 2026
Oceumi (“Oceumi,” “we,” “us,” or “our”) is a brand owned and operated by MILESSA COMMERCE LLC.
This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit oceumi.com (the “Site”), make a purchase, communicate with us, or otherwise use our services (collectively, the “Services”).
By using the Services, you acknowledge that you have read this Privacy Policy.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our Site and Services.
Information You Provide to Us
When you make or attempt to make a purchase, contact us, create an account, subscribe to marketing communications, participate in a promotion, submit a review, or otherwise interact with us, we may collect information such as:
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
-
Order and purchase information
-
Account information
-
Customer service communications
-
Reviews, feedback, and other content you choose to submit
-
Marketing preferences
-
Payment-related information necessary to complete your transaction
Payment transactions are processed through third-party payment providers. We generally do not directly store complete payment card details such as your full credit or debit card number.
Information Collected Automatically
When you visit or interact with our Site, certain information may be collected automatically through cookies, pixels, tags, log files, and similar technologies.
This information may include:
-
IP address
-
Browser type
-
Device type
-
Operating system
-
Time zone
-
Approximate location based on IP address
-
Pages viewed
-
Products viewed
-
Referring websites or sources
-
Shopping and checkout activity
-
Interactions with advertisements
-
Date and time of visits
-
Other information about how you interact with our Site
We use this information to operate the Site, understand customer behavior, improve our Services, prevent fraud, and measure and improve our advertising and marketing.
2. How We Collect Personal Information
We may collect personal information from several sources, including:
-
Directly from you, such as when you place an order, contact customer support, or subscribe to marketing communications.
-
Automatically through the Site, including through cookies, pixels, analytics tools, and similar technologies.
-
From service providers, including our e-commerce platform, payment providers, shipping and logistics providers, analytics providers, and customer service tools.
-
From advertising and marketing partners, where permitted by applicable law.
-
From other third parties, when necessary to provide the Services or where you have authorized such sharing.
3. How We Use Your Personal Information
We may use personal information for purposes including:
Providing Our Services
We use personal information to:
-
Process and manage orders
-
Process payments
-
Arrange shipping and delivery
-
Provide tracking information
-
Manage returns, replacements, refunds, and other customer service requests
-
Maintain customer accounts
-
Communicate with you regarding your orders
-
Respond to questions and support requests
Security and Fraud Prevention
We may use personal information to:
-
Detect potentially fraudulent or unauthorized transactions
-
Protect our customers, Site, and business
-
Investigate suspicious activity
-
Enforce our terms and policies
-
Meet legal and regulatory requirements
Improving Our Business
We may use information to:
-
Understand how customers use our Site
-
Analyze Site and product performance
-
Improve our products and Services
-
Improve navigation and customer experience
-
Troubleshoot technical issues
-
Develop new products, features, and services
Marketing and Advertising
Where permitted by applicable law, we may use personal information to:
-
Send promotional emails and marketing communications
-
Recommend products that may interest you
-
Measure advertising performance
-
Create and measure advertising audiences
-
Display advertising on third-party platforms
-
Understand the effectiveness of our marketing campaigns
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.
Transactional communications relating to an order or customer service request are not considered promotional communications and may continue where necessary to provide the Services.
4. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to operate and improve the Site.
These technologies may be used to:
-
Remember your preferences
-
Maintain shopping cart functionality
-
Enable checkout and account features
-
Analyze Site traffic and usage
-
Measure advertising performance
-
Understand customer interactions
-
Detect fraud and improve security
-
Provide advertising that may be more relevant to your interests
Some cookies are necessary for the Site to function properly, while others may be used for analytics, personalization, or advertising.
Depending on your location, you may have the ability to manage certain cookie and privacy preferences through available Site controls or your browser settings.
Blocking or disabling certain cookies may affect the functionality of some parts of the Site.
5. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business and provide the Services.
These parties may include:
E-commerce Platform
Our online store is powered by Shopify, which provides the e-commerce infrastructure used to operate the Site and process orders.
Payment Providers
We use third-party payment providers to securely process transactions and related payment information.
Shipping and Logistics Providers
We may provide your name, shipping address, phone number, email address, order details, and other information necessary to carriers, fulfillment partners, warehouses, and logistics providers for the purpose of fulfilling and delivering your order.
Analytics and Advertising Partners
We may work with analytics and advertising providers, including services provided by Google and Meta, to understand Site performance, measure advertising effectiveness, and provide relevant advertising.
Technology and Business Service Providers
We may use third-party providers for services such as:
-
Email communications
-
Customer support
-
Order tracking
-
Product reviews
-
Fraud prevention
-
Website hosting and functionality
-
Data analytics
-
Marketing automation
These providers may process personal information on our behalf or according to their own applicable privacy terms.
Legal and Business Requirements
We may disclose personal information when reasonably necessary to:
-
Comply with applicable laws and regulations
-
Respond to lawful requests, subpoenas, court orders, or other legal processes
-
Protect our rights or property
-
Protect customers or other individuals
-
Investigate fraud, security incidents, or illegal activity
-
Enforce our agreements and policies
We may also disclose or transfer personal information in connection with a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.
6. Behavioral Advertising
We may use certain information about your activity on the Site to provide or measure personalized or targeted advertising.
Depending on applicable law and your location, some disclosures of personal information for targeted or cross-context behavioral advertising may be considered “sharing,” “selling,” or targeted advertising under certain privacy laws.
Oceumi does not sell personal information for monetary compensation.
However, certain uses of advertising and analytics technologies may be treated as a “sale” or “sharing” of personal information under some U.S. state privacy laws even when no money is exchanged.
Where required by applicable law, we provide appropriate methods for customers to exercise applicable opt-out rights.
You may also manage advertising preferences through services provided by advertising platforms and industry opt-out programs.
7. Email and Marketing Communications
If you subscribe to receive promotional communications from us, we may send you information about products, offers, promotions, and other Oceumi updates.
You can unsubscribe from promotional emails at any time by clicking the Unsubscribe link included in the email.
Unsubscribing from promotional communications does not prevent us from sending non-marketing communications that are necessary to complete transactions, provide customer support, or communicate important information about your orders.
8. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the right to:
-
Request access to personal information we maintain about you
-
Request information about how we collect, use, or disclose your personal information
-
Request correction of inaccurate personal information
-
Request deletion of certain personal information
-
Request a copy or portability of certain personal information
-
Withdraw consent where processing is based on consent
-
Object to or restrict certain processing
-
Opt out of certain targeted advertising
-
Opt out of certain sales or sharing of personal information where applicable
-
Appeal certain decisions regarding privacy requests where applicable
These rights are subject to applicable law and may not apply in all circumstances.
For example, we may need to retain certain information to complete a transaction, comply with legal obligations, prevent fraud, resolve disputes, or enforce our agreements.
To submit a privacy request, contact us at support@oceumi.com.
We may need to verify your identity before processing certain requests.
We will not discriminate against you for exercising privacy rights provided by applicable law.
9. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), may provide you with additional rights concerning your personal information.
Subject to applicable exceptions, these may include rights to:
-
Know the categories and specific pieces of personal information collected about you
-
Know the categories of sources from which personal information is collected
-
Know the purposes for collecting, using, selling, or sharing personal information
-
Know the categories of third parties to whom personal information is disclosed
-
Request deletion of certain personal information
-
Request correction of inaccurate personal information
-
Obtain a copy of certain personal information
-
Opt out of the sale or sharing of personal information, where applicable
-
Limit certain uses of sensitive personal information where applicable
-
Receive equal service and pricing when exercising your privacy rights
We do not sell personal information for monetary compensation.
As explained above, certain advertising technologies may constitute “sharing” or “selling” under California law even when no monetary payment is involved.
California residents may contact us at support@oceumi.com to exercise applicable rights or use privacy controls made available through our Site where available.
10. EEA and UK Users
If you are located in the European Economic Area (“EEA”) or United Kingdom, applicable data protection law may provide additional rights regarding your personal information.
Depending on the circumstances, we may process your information based on one or more legal bases, including:
-
Performance of a contract, such as processing and delivering your order
-
Compliance with legal obligations
-
Our legitimate business interests
-
Your consent, where consent is required
Depending on applicable law, you may have rights to access, correct, delete, restrict, object to certain processing, or request portability of your personal information.
Where processing is based on your consent, you may withdraw that consent, subject to applicable law.
You may also have the right to lodge a complaint with the applicable data protection authority in your country.
11. International Data Transfers
Oceumi uses service providers and business partners that may operate in countries other than the country where you live.
As a result, personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
-
Provide the Services
-
Fulfill and document transactions
-
Maintain business and accounting records
-
Meet tax and legal obligations
-
Resolve disputes
-
Prevent fraud and abuse
-
Enforce our agreements
-
Protect our legal rights
Retention periods may vary depending on the type of information and applicable legal requirements.
A request to delete personal information may therefore be subject to certain legal or operational exceptions.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
The Site uses secure technologies, including encrypted connections where appropriate, to help protect information transmitted through the Site.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.
14. Children's Privacy
Our Services are intended for a general audience and are not directed to children.
We do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or guardian and believe that a child has provided personal information to us inappropriately, please contact us at support@oceumi.com so that we can review the request and take appropriate action.
15. Third-Party Websites and Services
Our Site may contain links to websites, applications, or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, legal requirements, or other operational reasons.
When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:
Brand: Oceumi
Legal Entity: MILESSA COMMERCE LLC
Registered Address: 1500 N Grant St Ste R, Denver, CO 80203, United States
Email: support@oceumi.com
Available: Monday – Friday
Support Hours: 9:00 AM – 5:00 PM (MST)
Oceumi is a brand owned and operated by MILESSA COMMERCE LLC.
