Shipping policy
Shipping Policy
At Oceumi, we are committed to delivering high-quality apparel and accessories with reliable and transparent shipping.
- Shipping Rates
We offer simple, transparent shipping on all orders.
Standard Shipping (Tracked): A flat rate of $4.99 is applied to every order, regardless of order total.
- Order Processing Time
All orders are processed within 2–5 business days.
During this time, we prepare your items, perform quality checks, and securely package your order.
- Estimated Delivery Time
United States: 7–14 business days
International: 10–15 business days
Delivery times are estimates and may vary depending on your location and carrier conditions.
- Shipping Carriers
We partner with reliable carriers such as:
USPS DHL eCommerce
Carrier selection may vary depending on your location.
- Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking link.
Please allow 1–3 business days for tracking information to update.
- Shipping Responsibility
We take full responsibility for your order until it is successfully delivered.
If your item is lost or arrives damaged, please contact us at support@oceumi.com We will provide a replacement or full refund if necessary
- Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, additional shipping fees may apply.
- Delays
While we strive for timely delivery, delays may occur due to factors beyond our control such as:
Weather conditions Carrier delays High-demand seasons
- Contact Information
Brand Name: Oceumi (a brand of MILESSA COMMERCE LLC)
Office: 1500 N Grant St Ste N Denver, CO 80203 United States
Email: support@oceumi.com Website: Oceumi.com